In October I had an eye examination with Oliver Gatehouse and a new pair of glasses dispensed by Lauren McEntegart. I am just writing to say how pleased I am with my new glasses. It has taken a couple of months to get used to the new style of glasses because I had my old glasses for far too long!! I wanted to let Oliver and Lauren know how I was getting on with my new prescription and Hoya lenses as I have had some issues in previous years. The vision with the new glasses has been absolutely fine and I have had no problems with any distortion or blurring. I have had no "motion" sensation either, that is, feeling like I have just stepped off a rocking boat. I would like to thank everyone at Ball & Gatehouse Opticians for being so helpful and patient; many thanks to Oliver and Lauren for being extremely professional, listening to my concerns and helping me out with my new glasses
I have tried a number of different brands of varifocal lens and have not been able to get used to them. However, after talking with Nicola she recommended Hoya and introduced me to their rep. After going through a lifestyle questionnaire and taking my photo with my chosen frame a set of their latest varifocal lenses was ordered. Only thing to say on trying them out was life-changing. I was able to drive and play sport with them straight away. If you are considering varifocals then try these from Hoya.
Excellent level of service, very competent from a clinical perspective right through to customer service
Ms R Clemence
Visited with a very hyper 3.5-year old for his follow up an appointment and all the staff were brilliant. I also had my glasses repaired, with quick service! Thank you so much... Highly recommended opticians
Amazing service, very thorough, friendly, helpful staff. Optomap is fascinating, well worth the extra £20! Great range of frames (& not just expensive ones). Never had such a positive experience before. Well done! My 10-year-old son is now the proud owner of funky glasses too. Don't go anywhere else!
Brilliant optometrist and lovely staff to make you feel right at home. Explained everything in really easy to understand language. Can't think of anywhere else i would rather go